FAQ
How can I check the status of my order?
Once your order ships, you’ll receive an email notification, which will provide a link to order tracking details. If you are having trouble finding your tracking information, please email us at print@waltusa.com and we will be glad to assist you.
Can I change or cancel my order?
We strive for quick production turnaround times, so if there is a change that needs to be made, please email us right away (at print@waltusa.com). If we're able to catch it in time, we can update your order. In the event the change was not timely noted, we offer quick and easy exchanges or returns for non-customizable items.
When will I receive my order?
We typically process orders in 1-3 business days! Once your order has shipped, the delivery time will vary based on your location. However, there may be delays such as weather or peak holiday seasons. We will try our best to accommodate for on-time delivery.
Where do you ship?
We deliver to all 50 states, and charge standard fees based on the provided shipping address.
Do you ship to PO Boxes or APO/FPO Addresses?
Unfortunately, we are unable to ship to PO boxes or APO/FPO addresses.
My package shows delivered, but I didn't actually receive it - what should I do?
Please check the following:
-Please ensure your order address is correct
-Check for notice of attempted delivery from the carrier
-If you still cannot find your package, please contact us at print@waltusa.com
